From Discovery to Delivery.
Built to Drive Growth.
We turn customer data, journeys, and feedback into focused strategies that improve Conversion, Retention, and Revenue — fast
WHAT WE DELIVER.
Xudio empowers ambitious brands to convert insight into impact – aligning data, strategy, and execution for measurable growth
DISCOVERY.
Understand what's really happening
We dig into your performance, customer experience, and funnel data to surface and unlock your biggest growth opportunities
SOLUTIONS.
Fix the friction and lift performance
We design targeted strategies to convert more leads, retain more customers, and get teams aligned
PARTNER.
Embed momentum and consistency
We stay close to your numbers and team – helping you act on insights and drive continuous improvement
LABS.
Test, learn and track results
Dashboards, pilots, and feedback loops that help you stay sharp, adaptive, and ahead of the curve
Drowning in Noise?
We bring Focus.
We turn noise into insight, and insight into action - to help you drive better conversion, stronger retention, and measurable growth.
START WITH YOUR XUDIO SCORE
A rapid, affordable CX performance check to show where you're leaking impact
DISCOVERY.
Data doesn’t drive growth — clarity does.
Xudio Discovery helps you uncover performance gaps, trends, and missed opportunities fast. With tools like Xudio Score, Insight Essentials, and Insight Accelerator, you’ll understand what’s really happening — and what to do next.
XUDIO SCORE
Your Rapid CX Diagnostic for Unrivaled Customer Experience. Your customer experience, measured and simplified — in one score out of 100.
WHAT IT SOLVES.
Eliminates guesswork. Get a clear, actionable understanding of your CX performance to optimize every touchpoint.Different industries face different pressures. That’s why your Xudio Score is weighted to match the growth levers that matter most to your business.
£399
Single, Powerful Score (out of 100): Instantly know your CX performance.
Deep-Dive Analysis: Meticulous assessment across 7 dimensions and 3 strategic lenses.
Actionable Insights: Clear commentary & expert analysis for immediate impact.
Quick Wins & Long-Term Strategy: Recommendations for both rapid improvement and sustained growth.
Personalized Feedback Call: 20-minute session to review your score and answer questions.
Continuous Improvement: Track progress with optional repeat scoring.
INSIGHT ESSENTIALS
Your Rapid Snapshot for Focused Clarity.
WHAT IT SOLVES.
You have data but no time to dig. Insight Essentials quickly looks under the hood to point to what truly matters, giving small teams and business owners fast, focused clarity on immediate growth opportunities.
£499
Top 3 CX/Conversion Opportunities: Quick identification of your biggest wins.
Light Voice of Customer Analysis: Understand feedback from reviews, surveys & more.
High-Level Competitor Snapshot: See how you stack up against the competition.
Bullet-Point Opportunity Map: A clear, concise roadmap for action.
Upgrade Path to Accelerator: Seamless transition as your needs grow.
INSIGHT ACCELERATOR
Your Board-Ready Growth Playbook.
WHAT IT SOLVES.
You're ready to get serious. Insight Accelerator provides the structured, strategic review you need to uncover hidden value, consolidating performance, benchmarks, and customer data into a focused, board-ready growth playbook.
£999
In-Depth Opportunity Mapping: Comprehensive analysis with detailed commentary.
Full Voice of Customer Analysis: Deep dive into reviews, surveys, and feedback.
Robust Competitor Benchmarking: Compare against 3-5 peers for strategic insights.
Current Reporting Review: Optimize your existing dashboards and reports.
Consolidation Recommendations: Streamline your data for better insights.
Executive-Ready Insight Pack: Polished, strategic recommendations for leadership.
1-Hour Walkthrough/Leadership Call: Dedicated time to discuss findings and strategy.
Optional Dashboard Add-on: Enhance insights with a custom Xudio Labs dashboard.
SOLUTIONS.
Insight means nothing without action.
Xudio Solutions bridges the gap between knowing and doing — shaping strategy while tackling the blocks in your customer journey. We turn clarity into momentum with focused plays and growth-driven roadmaps.
Funnel fix
Optimise your entire customer journey to convert more and stop losing leads.
WHAT IT SOLVES.
Stop losing customers. Drive more conversions by finding leaks and smoothing friction across your entire customer journey.
End-to-End Funnel Health Check: CX, conversion, & drop-off analysis.
Lead Quality & Pipeline Analysis: Identify where customers are falling out.
Personalised Strategy: Improve enquiry-to-sale/sign-up rates.
Prioritised Action Roadmap: Quick wins & clear next steps.
FROM £1100
retention
radar
Build a data-driven strategy to understand and significantly improve customer loyalty.
WHAT IT SOLVES.
Reduce churn. Build a data-driven retention plan by understanding why customers leave and how to keep them.
Loyalty & Retention Analysis: Deep dive into post-sale customer behaviour.
Customer Segmentation: By value and behaviour.
Feedback Pattern Mining: Uncover reasons for attrition.
Tailored Retention Strategy: Including personalization & re-engagement.
FROM £1200
strategy snap
Fast-track your CX growth with a clear, actionable plan aligned to your business goals.
WHAT IT SOLVES.
Unclear direction? Get a fast, structured CX or growth strategy to align business goals and unlock growth.
Cross-Functional Vision & Mapping: Define OKRs & CX North Star.
Customer Journey Pressure Points: Identify critical areas.
Performance Forecasting: Use your data to predict outcomes.
90-Day Strategy Outline: Prioritized opportunities for action.
FROM £1000
PARTNER.
For brands who want clarity to turn into consistency.
Xudio Partner gives you ongoing access to strategic insight, data-driven direction, and a trusted CX ally. We're embedded, responsive, and always focused on what moves the needle.
| Core | Plus | Premium | |
|---|---|---|---|
| Email / Teams / Slack Support | Email Only | ✔ | ✔ |
| Xudio Score | Initial - 1st Month | Quarterly + Diagnostics | Monthly + Diagnostics |
| Exec-Ready Insights | Insights Essentials Monthly | Insights Essentials Monthly + Playback Call | Insights Accelerator Monthly + Playback Call |
| Strategy Snap | Lite Review + Insights | Initial Strategy Snap | Quarterly Strategy Snap + Sprint Planning |
| Funnel Fix | Lite Review + Insights | Quarterly Funnel Fix | Monthly Funnel Fix + Review Call |
| Retention Radar | Lite Review + Insights | Initial Retention Radar + 180 Day Refreshes | Initial Retention Radar + 90 Day Refreshes |
| Insight Dashboard | Labs Bespoke + Monthly Updates | Labs Bespoke + Daily Updates + Monthly Feedback Call | Labs Bespoke + Daily Updates + Weekly Feedback Call |
| Partner Check-in Call | Monthly | Bi-Weekly | Weekly |
| Xudio Labs | Lead Lense Heatmap | Core + Xudio Echo | Plus + Monthly Playback |
| Who is it for? | Smaller Teams / Start-ups | Growing CX or Sales Teams | Leadership teams building customer-led growth |
| Monthly Price | £1999 | £2999 | £3999 |
CX impact takes consistency. We start with a 2-month partnership phase to deliver insight, action, and measurable change
LABS.
See what’s working. Spot what’s not. Stay sharp.
Xudio Labs is how we help you measure, monitor, and optimise the CX and lead strategies you’ve put in place — with tools built to keep your team focused and your KPIs moving in the right direction.
XUDIO LABS BESPOKE
Build a dashboard that does more than a report — it drives decisions.
When teams are flying blind in spreadsheets or disconnected tools, this brings all your KPIs into one actionable, branded view.
WHAT IT SOLVES.
You can’t improve what you can’t see. This gives your team a clear line of sight on what matters.
Custom Tableau dashboard: built with input from your key stakeholders
KPI alignment: tied to CX, growth, and funnel health
Fully branded interface: shareable, mobile-friendly, and executive-ready
Onboarding & walkthrough: live session to ensure confident handover
4 weeks of post-delivery support: for tweaks, questions, and refinement
Optional: dashboard maintenance + storytelling decks to bring insights to life
FROM £1000
Lead Lense Heatmap
A visual tool that reveals where your leads are — and where to focus next.
Perfect for smarter territory planning, targeted campaigns, and proactive retention.
WHAT IT SOLVES.
Without knowing where your best prospects are, you're wasting spend and missing growth hotspots.
Interactive heatmap: shows lead and customer clusters by location
Opportunity zones: highlight regions with high-value potential
Churn insight: spot location-linked retention risks
Sales & marketing alignment: reveal patterns to improve outreach
Easy to share: supports CX, marketing, sales, and operations
£395
XUDIO ECHO
.
Turn raw customer feedback into insight you can act on — every month.
Ideal for brands that want an always-on VoC programme without the guesswork.
WHAT IT SOLVES.
Feedback without structure goes nowhere. Echo turns noise into clarity — and clarity into action.
SETUP: £295
Custom survey: tailored to your key journeys
Branded design: styled to your tone, logic, and customer voice
Live tracker workbook: simple access to responses and metrics
Seamless delivery: secure data capture and export-ready reporting
£199/MONTH
Live dashboard: filterable by trend, theme, or comment
Monthly insight summary: focused recommendations you can act on
Playback call: 30-minute run-through to keep you on track
Form & dashboard tweaks: as your needs evolve
✅ Pause or restart anytime — survey access pauses with your plan
Ready to see what’s holding your performance back?
Whether you want a quick score, a strategy session, or just to see how it all works — let’s talk.We can share example dashboards, past deliverables, or walk you through the right product for your goals.
GET IN TOUCH OR REQUEST A DEMO
© XudioGroup 2025. All rights reserved.